2-Way Text Messaging 
|
- Communicate with your customers and stakeholders via 2-way text messaging
- Provide customer service and take / answer questions in real time
- Receive e-mail or text message alerts when a customer reaches out
- Enter into a 2-way text chat from your computer or mobile phone
- Hold a text chat with multiple parties at the same time
- Review any conversation with our simple activity reporting feature
|
Send Mobile Alerts 
|
- Reserve a keyword (e.g. something to represent your organization or event)
- People can opt in for your alerts by texting your "keyword" to 95495 (our SMS shortcode)
- Spread the word about your new text message alerts ("Text ABCCOMPANY to 95495 for special promotions")
- Send mobile alerts to all of your subscribers easily from our web based control panel
|
Manage with the Web Control Panel 
|
- Customize everything from our simple web based control panel
- Edit the auto reply text messages for both mobile alerts and text chats
- Manage the e-mail addresses and mobile phones that can participate in 2-way text chats
- Download text message activity logs for any period of time
- Grant access rights to multiple 'managers' who can customize settings
|
|
